{"id":1309,"date":"2021-05-05T10:30:40","date_gmt":"2021-05-05T08:30:40","guid":{"rendered":"https:\/\/www.simeautomation.com\/tempi-senza-precedenti-portano-a-nuovi-approcci-al-servizio-clienti-garantire-un-avviamento-da-remoto\/"},"modified":"2022-01-19T15:17:33","modified_gmt":"2022-01-19T14:17:33","slug":"guaranteeing-a-start-up-in-remote-control","status":"publish","type":"post","link":"https:\/\/www.simeautomation.com\/en\/guaranteeing-a-start-up-in-remote-control\/","title":{"rendered":"Unprecedented times lead to new approaches to customer service: guaranteeing a start-up in remote control"},"content":{"rendered":"<p>In 2020 SIME accomplished the supply and remote commissioning of the Motor Control Center to control 3 pumps 350HP 460V 389A in a rolling mill in Texas.<\/p>\n<p>SIME faced multiple challenges: switchboard reduced dimensions due to electrical cabinet limited space; production time of less than 1 month; performing the start-up during COVID-19 pandemic. As per the last issue, the 3 ABB AC880 drives (414A &#8211; 500V) were connected to the network via the Ethernet adapter module, and the remote connection was performed via the industrial VPN gateway HMS Networks Ewon Cosy. A smart way to perform the start-up guaranteeing the assistance to its customers worldwide during unprecedented times.<\/p>\n<p><strong>#remotecontrol<\/strong> <strong>#commissioning<\/strong> <strong>#gateway<\/strong> <strong>#motorcontrols<\/strong> <strong>#pumps<\/strong> <strong>#rollingmill<\/strong> <strong>#customerservice<\/strong> <strong>#covid<\/strong> <strong>#smartdevices<\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"<p>In 2020 SIME accomplished the supply and remote commissioning of the Motor Control Center to control 3 pumps 350HP 460V 389A in a rolling mill in Texas. SIME faced multiple challenges: switchboard reduced dimensions due to electrical cabinet limited space; production time of less than 1 month; performing the start-up during COVID-19 pandemic. As per [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":844,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[9],"tags":[],"class_list":["post-1309","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-uncategorized"],"_links":{"self":[{"href":"https:\/\/www.simeautomation.com\/en\/wp-json\/wp\/v2\/posts\/1309","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.simeautomation.com\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.simeautomation.com\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.simeautomation.com\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.simeautomation.com\/en\/wp-json\/wp\/v2\/comments?post=1309"}],"version-history":[{"count":2,"href":"https:\/\/www.simeautomation.com\/en\/wp-json\/wp\/v2\/posts\/1309\/revisions"}],"predecessor-version":[{"id":1326,"href":"https:\/\/www.simeautomation.com\/en\/wp-json\/wp\/v2\/posts\/1309\/revisions\/1326"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.simeautomation.com\/en\/wp-json\/wp\/v2\/media\/844"}],"wp:attachment":[{"href":"https:\/\/www.simeautomation.com\/en\/wp-json\/wp\/v2\/media?parent=1309"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.simeautomation.com\/en\/wp-json\/wp\/v2\/categories?post=1309"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.simeautomation.com\/en\/wp-json\/wp\/v2\/tags?post=1309"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}